{"id":2222,"date":"2017-03-08T16:24:28","date_gmt":"2017-03-08T16:24:28","guid":{"rendered":"https:\/\/1aa340fc3d.nxcli.io\/\/staging?page_id=2222\/"},"modified":"2024-03-19T12:17:16","modified_gmt":"2024-03-19T16:17:16","slug":"telephone","status":"publish","type":"page","link":"https:\/\/staging.sago.com\/en\/solutions\/qualitative\/telephone\/","title":{"rendered":"Telephone"},"content":{"rendered":"

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Connect with Your Audience<\/h3>\n

The method is frequently adopted for business professionals, healthcare professionals, international projects, and hard-to-reach groups such as senior executives of large companies. Consumer groups are also often contacted for telephone interviews in particular, for customer\/member satisfaction.<\/p>\n

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Leverage Our Expertise<\/h3>\n

We have vast experience in ad-hoc and continuous phone projects, and our services are customized for end-to-end project management or \u00e0 la carte support. Sago ensures your recruitment is optimized for a successful telephone interview.<\/p>\n

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Your Telephone Interview Your Way<\/h2>\n

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Tele-Depth Interviews (TDIs)<\/h3>\n

Conducted by Our Insight Provider Clients\u00a0<\/strong>Tele-depth interviews are the leading telephone solution chosen by our clients. Live interviewers can ask probing questions and tailor the interview to the respondent as the conversation develops, and where they is any uncertainty, clarifications can be made at the time.\u00a0 We recruit, schedule, and pay for telephone interviews on behalf of our clients, and the insight provider makes the call and conducts the interview.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”middle” gap=”35″ animation_type=”fadeIn” css=”.vc_custom_1676818117455{padding-top: 50px !important;padding-bottom: 50px !important;}”][vc_column_inner width=”1\/2″ css=”.vc_custom_1636712404444{padding-right: 50px !important;}”][vc_single_image image=”5452″ img_size=”large” el_class=”sagoimage”][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1636712396313{padding-right: 50px !important;}”][vc_column_text]<\/p>\n

Webcam TDIs<\/h3>\n

Webcam-depth interviews allow the respondent and the moderator to see each other and for the interview to be recorded for later reference or to capture the voice of the customer.<\/p>\n

Depending on the platform selected, the stimulus can also be shared via the web stimulus. Respondent mark-ups can also be recorded.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”middle” gap=”35″ animation_type=”fadeIn” css=”.vc_custom_1676818128443{padding-top: 50px !important;padding-bottom: 50px !important;}”][vc_column_inner width=”1\/2″ css=”.vc_custom_1636712404444{padding-right: 50px !important;}”][vc_single_image image=”5639″ img_size=”large” el_class=”sagoimage”][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1636712396313{padding-right: 50px !important;}”][vc_column_text]<\/p>\n

Web Assisted Telephone Interviews (WATI)<\/h3>\n

For both moderator and Sago conducted interviews, web-assisted interviews allow the interviewer to show question prompts or other stimuli to the respondent live via the web.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”middle” gap=”35″ animation_type=”fadeIn” css=”.vc_custom_1676818159155{padding-top: 50px !important;padding-bottom: 50px !important;}”][vc_column_inner width=”1\/2″ css=”.vc_custom_1636712404444{padding-right: 50px !important;}”][vc_single_image image=”5514″ img_size=”large” el_class=”sagoimage”][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1636712396313{padding-right: 50px !important;}”][vc_column_text]<\/p>\n

Telephone Interviews<\/h3>\n

Conducted by Our Team of Experienced Interviewers<\/strong><\/p>\n

We recruit from a carefully selected and managed panel and conduct telephone interviews according to a survey and brief provided by our clients. Our interviewers are selected for their interpersonal qualities and trained to manage the intricacies of telephone sampling and interviewing. Our training has a particular focus on codes of conduct and respondent rights, as well as the value of undertaking interviews of the highest quality.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”middle” gap=”35″ animation_type=”fadeIn” css=”.vc_custom_1676818170114{padding-top: 50px !important;padding-bottom: 50px !important;}”][vc_column_inner width=”1\/2″ css=”.vc_custom_1636712404444{padding-right: 50px !important;}”][vc_single_image image=”3258″ img_size=”full” el_class=”sagoimage”][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1636712396313{padding-right: 50px !important;}”][vc_column_text]<\/p>\n

Telephone Pre-test<\/h3>\n

Ensure your final\u00a0online survey<\/a>\u00a0is pre-tested\u00a0the market with\u00a0members of your actual target. \u00a0We recruit, set up and schedule pre-tests deploying from a range of testing platforms to best\u00a0suit your survey and your test objectives.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column]